Click to expand. Hi,thnx for your reply. We are using entrapas corporate editions v.3.16 they are online because we are using access control for doors and we change all the time access to doors. Connections is through RS-485 its maby 5 Meter length to PC, Bus is with Burglary alarm cable we use that but is working for some of them OK. And I'm sure cos they are online i can reset them and change access but isn't providing time and attendance events its like this access granted door open card xx person xx when its OK is like this time and attendance card xx person xx access granted door open card xx person xx so from here then we can make one report. Click to expand.
Hi,thnx for your reply. We are using entrapas corporate editions v.3.16 they are online because we are using access control for doors and we change all the time access to doors. Connections is through RS-485 its maby 5 Meter length to PC, Bus is with Burglary alarm cable we use that but is working for some of them OK. And I'm sure cos they are online i can reset them and change access but isn't providing time and attendance events its like this access granted door open card xx person xx when its OK is like this time and attendance card xx person xx access granted door open card xx person xx so from here then we can make one report. Yet you dont see any event on some controler?? If you reset those controler manually, do you see any event from those controler? In the controler operation tab of the workstation do you see all controler with the same icon?
![Attendance Attendance](http://www.downloadcollection.com/graphics/largeimages/handpunch_attendance_manager-731423.png)
![Time Time](http://1.bp.blogspot.com/-IFdLXKbeLvY/TZpTTmHrYHI/AAAAAAAAAz4/EwMOCgXS5cs/s1600/3-28-2011+5-27-34+PM.png)
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In the status tab on the on the communication section do you all the controler a online? How many controler do you have connected? Are they on different loops or on only one?